Elevate your space with our handwoven paper rope chandelier, blending rustic charm and modern elegance. The sturdy black or gold-toned metal frame adds a touch of sophistication, while the sloped ceiling compatibility ensures a perfect fit for any room. Crafted with premium materials, this dimmer-compatible fixture offers adjustable ambiance, ideal for cozy evenings. Accommodating up to 5 E12 bulbs (max 40W each, not included), it provides ample illumination for dining areas, kitchens, or entryways. Easy to install with clear instructions, it’s a hassle-free upgrade. Backed by high-quality after-sales support, this piece promises durability and style. Perfect for mid-century, farmhouse, or boho interiors, it’s a statement piece that marries function and artistry.
Features
Elegant Metal Frame – Choose between premium black or gold-toned finishes to match your decor, adding a refined metallic accent.
Handwoven Paper Rope – Artisanal woven design creates natural texture and diffused light, enhancing warmth and organic appeal.
Sloped Ceiling Ready – Designed to fit angled ceilings seamlessly, offering flexible placement in attics, vaulted rooms, or unique architectural spaces.
Dimmer-Compatible – Pair with a dimmer switch (not included) to customize brightness for mood-setting versatility.
Customizable Height – Includes 1 required short rod (6.1"), 1 required long rod (11.8"), plus 1 extension short rod (5.9") and 4 extension long rods (11.8") for flexible height adjustment.
Quick Installation – Includes straightforward mounting hardware and instructions for effortless setup in minutes.
Reliable Support – Dedicated customer service ensures satisfaction with prompt assistance if needed.
At KAISITE, we are committed to providing our customers with a satisfactory shopping experience. If you are not completely satisfied with your purchase, you may request a return in accordance with the terms set out below.
1. Return Eligibility
We offer a 60-day return policy, which means you have 60 days from the date of delivery to request a return.
To be eligible for a return, the item must meet all of the following conditions:
(i)Be in the same condition as received
(ii)Be unused and unworn
(iii)Include all original tags
(iv)Be returned in its original packaging
(v)Be accompanied by a valid receipt or proof of purchase
2. How to Request a Return
To initiate a return, please contact us at support@kaisite.store. Customers may also contact us through other available contact methods provided on our website.
Returns must not be sent back without prior authorization. If your return request is approved, we will provide you with instructions regarding how and where to send your package.
Approved returns should be sent to the following address:
Boslog - Loading Dock #3 678 George Washington Hwy Lincoln, RI 02865 United States
Items returned without first requesting authorization will not be accepted.
3. Return Shipping Costs
For returns due to non-quality-related reasons, including but not limited to change of mind, no longer wanting the item, or ordering by mistake, the customer is responsible for all return shipping costs.
For returns due to defective, damaged, or incorrect items, the seller will bear the full return shipping cost.
In certain cases, customers may be required to pay the return shipping cost in advance. Where the return is approved and determined to fall under seller-responsible return shipping, reimbursement may be issued after the returned item has been received and inspected.
4. Damaged, Defective, or Incorrect Items
Please inspect your order upon delivery. If you receive an item that is defective, damaged, or incorrect, please contact us promptly at support@kaisite.store so that we may evaluate the issue and provide an appropriate resolution.
5. Non-Returnable Items
The following items are not eligible for return:
(i)Custom or personalized products
(ii)Gift cards
If you are unsure whether your item is eligible for return, please contact us before sending it back.
6. Exchanges
We accept exchanges. If you wish to exchange an item, please contact us at support@kaisite.store before returning the product. We will provide you with further instructions based on your specific request.
7. Refunds
Once your returned item has been received and inspected, we will notify you whether your refund has been approved.
If approved, the refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and post the refund to your account.
If more than 15 business days have passed since your refund was approved and you have not yet received it, please contact us at support@kaisite.store.
8. Contact Us
If you have any questions regarding this Return & Refund Policy, you may contact us at:
At KAISITE, we are committed to delivering your order as efficiently and accurately as possible. Please review the following Shipping Policy for information regarding order processing, shipping, delivery, and related matters.
1. Order Processing
Orders are processed after payment has been successfully completed and verified.
Orders are generally processed during normal business days only. Orders are not typically processed or shipped on weekends or public holidays.
Please note that order processing times may be extended during periods of high order volume, promotional events, holidays, or where delays are caused by circumstances beyond our control.
2. Shipping Availability
We currently ship to selected destinations where shipping service is available at checkout.
At this time, we do not offer shipping to countries or regions where delivery is unavailable through our store. We also currently do not ship to countries within the European Union.
If we are unable to ship your order after it has been placed, we will contact you using the information provided at checkout.
3. Shipping Rates
Shipping charges, if applicable, will be calculated and displayed at checkout before you complete your purchase.
Any free shipping promotions, if offered, will be subject to the specific terms stated on the website at the time of purchase.
4. Delivery Time
Orders are generally delivered within 5 to 7 business days after shipment, depending on the shipping destination and carrier operations.
Please note that delivery times are estimates only and are not guaranteed. Delivery may take longer due to factors such as carrier delays, weather conditions, customs clearance, remote delivery locations, holidays, or other circumstances beyond our reasonable control.
KAISITE shall not be liable for delays in shipment or delivery caused by carriers, customs authorities, or events beyond our reasonable control.
5. Shipment Confirmation and Tracking
Once your order has been shipped, you may receive a shipment confirmation email with tracking information, where available.
Please note that tracking updates are provided by the shipping carrier and may take time to appear after the package has been dispatched.
6. Customs, Duties, and Taxes
For international orders, customs duties, import taxes, VAT, or other destination-related charges may apply depending on the laws and regulations of the destination country or region.
Unless otherwise stated on our website, such charges are the responsibility of the customer.
KAISITE is not responsible for delays caused by customs clearance procedures.
7. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at the time of purchase.
If an order is delayed, returned, or undeliverable due to an incorrect or incomplete shipping address provided by the customer, KAISITE shall not be responsible for any resulting loss or delay.
If a package is returned to us due to incorrect shipping information, we may contact you to arrange reshipment. Additional shipping charges may apply.
8. Lost, Stolen, or Delayed Packages
Once an order has been handed over to the shipping carrier, shipping responsibility may be subject to the carrier’s handling process.
If your package is significantly delayed, lost in transit, or marked as delivered but not received, please contact both the shipping carrier and us at support@kaisite.store as soon as possible.
We will make reasonable efforts to assist you in resolving shipping issues, but we are not responsible for carrier-related delivery failures, lost packages, or stolen packages to the fullest extent permitted by applicable law.
9. Damaged Packages
If your order arrives damaged, please contact us promptly at support@kaisite.store and provide your order number, a description of the issue, and clear photos of the damaged package and item(s).
We will review the issue and work with you to provide an appropriate resolution in accordance with our applicable policies.
10. Order Issues and Contact Information
If you have any questions regarding shipping, delivery, or your order status, please contact us at:
